hyundai parts Advisor

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  • Sells parts and accessories over the counter to internal and external Clients.
  • Effectively, efficiently, and with a high level of service, handles all internal and external Client phone calls and in-person inquiries; provides price quotes and other information
  • Ensures all parts requests from internal Clients are correctly billed on Service Repair Order (RO).
  • Maintains gross profit percentages as appropriate for each Client and pay type.
  • Effectively and efficiently processes retail Client payments, or obtains credit authorization, while also ensuring that all charge sales receipts are signed by the Client.
  • Promptly notifies parts management of out of stock items, discrepancies, and shop materials/equipment in need of attention.
  • Locates out-of-stock parts from outside source and submits an emergency order as required.
  • Promptly notifies the Service Consultant/Advisor, and the Client, when special ordered parts have been received.
  • On a daily basis, sets up orders for shipment, delivery, or pick-up; replenishes assigned inventory.
  • Effectively and efficiently tracks and follows up on back-order parts.
  • Assists with regular parts inventories and selection of parts for returns.
  • In a timely manner, assigns parts upon arrival, inputs exchange parts orders on Dealer DMS, returns exchange cores. 
Location: thousand oaks, CA
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